I have a query about my order or a general question.

Please send us an email to kontakt@divention.de. We would be pleased if you describe your request in detail and forward as much information (name, address, order number, etc.) to us as possible. Thanks very much!

How long does shipping take within Germany?

You will receive your order within 2-3 working days.

Do you ship worldwide?

Yes, we ship to all countries.

How does a return work?

You can cancel purchases within 14 days of receipt and send them back to us. Please always enclose the delivery note with the package. As soon as we have received the goods, you will be refunded the entire value. The customer bears the costs for the return himself.

To which address do I send my return?

The return address is: Divention GbR, Heerstraße 27. 50126 Bergheim