FAQ

I have a question about my order or a general question.

Please send us an email to kontakt@divention.de. We would be pleased if you describe your request in detail and provide us with as much information (name, address, order number, etc.) as possible. Thank you very much!

How long does shipping take within Germany?

You will receive your order within 2-3 working days.

Do you ship worldwide?

Yes, we ship to all countries.

How does a return work?

You can cancel purchases within 14 days of receipt and send them back to us. Please always enclose the delivery note in the package. As soon as the goods have arrived with us, you will receive a full refund. The customer bears the costs for the return shipment.

To which address do I send my return?

The return address is:

Divention GbR

Willy-Messerschmidt-Straße 41

50126 Bergheim